On Shipping & Mask Availability

Update May 2nd – Upon speaking with a Canada Post agent, here are the latest shipping time estimates:

Locally (Ottawa): 2 days → Now 2 weeks
Provincially (Ontario): 3 days → Now 3 weeks
Nationally (Canada): 4 days → Now 3-4 weeks

Firstly we at FabricMasks.ca would like to thank all of you who have been visiting our website over the last week, purchasing our masks, and following up on future stock availability. We are truly humbled by the interest in our small family endeavour, and thank you for all the nice messages we’ve been receiving.

We wanted to take the time and provide some updated information on the topics of shipping and stock levels.

Shipping time & Canada Post delays

Canada Post has seen a major spike in overall parcel and lettermail volume to the point that they are processing Christmas-like amounts of mail. Because of this, we’ve had to update our Shipping page to reflect the change in estimated shipping times. Masks that we mailed out on April 17th destined for in-province addresses for example have still not yet been received as of April 26th.

We apologize for the change in shipping time estimates, and we are incredibly thankful to Canada Post for continuing to adapt to the increase in mail volumes.

Mask supplies & Stock levels

Another impact of shipping delays is our ability to obtain mask-making supplies. We’ve made an effort to obtain our fabric and elastic from local Ottawa sources, or alternatively from Canadian vendors. However due to the increased demand for our masks, we are rapidly depleting our supplies of materials and are anxiously awaiting our shipments of new supplies.

Because of these issues in obtaining new supplies, new masks available for sale may be delayed. But don’t despair! Sign up for new stock alerts by filling out the form below, and we will send you an email when new masks will be made available on the website!

Thank you again for your continued support, and we look forward to making more masks for you all to enjoy!

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